Extending Products

That Extend Life

 

 

 

 

 

 

 

 

Copyright © 2005 - 2009 D2 Video
All Rights Reserved

"Quality First, Service Always."

Since 1990, D2 Video has been providing endoscope repair to clients both nationally and internationally. D2 is headquartered in Oklahoma City, and because we maintain a full-service, in-house facility, we are able to afford our clients a greater cost-efficiency.

At D2, a team of professionally trained technicians perform service and repairs on most every brand and model of equipment, including ACMI, Toshiba, Stryker, Smith & Nephew, Dyonics, Linvatec, Storz, Olympus, Wolfe, and others.

While D2 Video strives for a failure rate of zero, as with any electronic product, warranty repairs may be necessary. So clients are provided a no-charge, 36-point inspection and estimate for each piece of equipment, and all repairs carry a 90-day parts and labor warranty (covering only the parts that were replaced or repaired).

D2 maintains a state of the art full-service facility, including an in-house machine shop. Inside you'll find only the latest equipment, the most highly skilled technicians and engineering staff, as well as a full staff committed to customer satisfaction. All equipment is repaired and tested on site.


Patient Safety

At D2 patient safely is our utmost concern. All electrical medical equipment is serviced to ensure that the original approval (ie... CF, BF, etc...) granted to the original manufacturer is maintained as required by both UL & FDA medical specifications. Any failures are immediately reported to the customer.
 

Service Environment

D2 uses state of the art dry boxes to assemble all cameras and couplers to ensure no humidity or moisture is trapped in the unit. Many times fogging is caused by unremoved moisture or trapped humidity incurred during service of a unit.
 

Inventory/Service Control

D2 maintains a complete inventory for most all major brands. Even equipment received for service is tracked and released through inventory control to ensure all D2 customer equipment is secure while at the D2 facility.
 

Authorized Service Facility

Many cameras on the market are originally manufactured by Toshiba and repackaged for markets by other manufacturers. D2 is an authorized Toshiba service center, this ensures that all technicians are factory trained and that all original parts are available to D2.
 

Precision Test Equipment

D2 uses only the most current state of the art test equipment to ensure that all measurements are accurate and maintaining the product serviced is at its optimal level of performance. All technicians are trained to ensure proper use of test equipment.
 

Control Unit & Procesor Test Units

D2 maintains a high volume level of control units, light sources, camera heads, scopes and printers to ensure that each serviced product is tested in a "complete system". This also allows the customer to only send in the item requiring service rather than the loss of an entire system during the service period.
 

Computerized System

D2 has a state of the art computer network system. Each item received for service is tracked and updated at each stage of repair. This information is available to all D2 customers via the web site or by contacting a customer service professional.
 

In-House Machine Shop

D2 has a state of the art machine shop, equipped with the latest CNC machines. This ensures that all mechanical parts needing to be replaced are machined to the same tolerances and material originally designed by the manufacturer. D2 also provides prototyping work to many manufacturers.
 

Quality Control

D2 utilizes a vacuum oven to remove any moisture from 3-chip camera prism blocks incurred in the field by fluid invasion. This drastically reduces the cost of repairs on 3-chip cameras. The oven is also used to ensure the complete and proper curing of all injection molded parts used in the repair process.
 

 

D&D Video Specialists · 6444 NW Expressway, Suite 225E · Oklahoma City, Ok. 73132 · 405-720-3180 · Fax: 405-720-3951

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